Part II. Lesson 6. The MTBH and the Design Envelope.
A customer sends over a spreadsheet. It lists a smallest package and a largest package, and an engineer sits down and builds a system that handles both ends. It feels like diligence. It's the trap. The min and the max are often edge cases, two percent of volume driving a hundred percent of the design.
Design for the normal day. That's what the system gets built around.
The first four are what most engineers collect. The last two decide whether you understood the product or just measured it.
A gap problem, not just a small one. Opens a smaller gap on speed transitions, and can arrive with too little gap to act on.
Sets your minimum belt width, the inside radius on your curves, and the clearance at transfers and merges.
Drives speed and throughput. It's what tells you whether the system hits the number the customer asked for.
Taking the customer's min and max as design inputs without asking what percent of daily volume each end represents. The min and max define the range. They don't tell you what the system actually sees day to day. Ask for the volume behind each extreme before you use either one.
Your mix is 94 percent standard cartons and 6 percent oversized cases. Before you touch a calculator, what's the one thing you need to know about that 6 percent before you decide whether it belongs in the automated system? And what would you do with the answer either way?
Customers almost always give you a generic min and max. Design to both ends of that range without knowing the volume behind each, and you build a system for a package that barely runs through it. The first question I ask after I see a product data set is: what percentage of your daily volume does this minimum package represent? And the maximum? If it's less than five percent on either end, that product might be a candidate for manual handling instead of a design driver.

| Product | Length | Width | Height | Weight | % Volume | Product Use |
|---|---|---|---|---|---|---|
| Small Case | 8" | 6" | 4" | 3 lbs | 4% | Packaged food |
| Standard Case | 13" | 9" | 3" | 12 lbs | 78% | All clients |
| Tall Case | 10" | 8" | 14" | 18 lbs | 12% | Apparel client |
| Large Case | 22" | 15" | 7" | 28 lbs | 6% | Housewares |
Build the MTBH table. Name the two outlier candidates and, for each, what it costs to include it and what happens if you leave it out. Recommend a design envelope. Then stop. You don't make the exclusion call alone.
Next: Can this product be conveyed, and in what order do I find out?